1 November 2020

1) Safeguarding Privacy

Safeguarding the privacy of visitors to www.totalpackaging.nl
is an important responsibility for us. In this privacy policy, we explain what information we collect and how we use this information.

2) Consent

By using the information and services provided on www.totalpackaging.nl
, you agree to our privacy policy and to the terms and conditions contained herein.

3) Data Collection

We only process (personal) data such as your company name, name, telephone number and email address that you voluntarily provide to us via a contact form. In our systems, we record your question or comment, the products you are interested in and/or the products you have purchased. This enables us to provide you with accurate information and appropriate advice.

4) Purpose

Data entered when placing an order or requesting a quotation are used to prepare a quotation and to manage the sales process. These data are stored in a CRM system to ensure proper follow-up of a quotation or request. In addition, (personal) data related to purchases are retained in accordance with statutory administrative retention requirements.

5) Access and Correction

If we hold your personal contact details, you may submit a request to have these data removed. This can only be done when the data are no longer relevant and when removal does not conflict with current legislation.

6) Monitoring Visitor Behaviour

www.totalpackaging.nl
uses various techniques to monitor who visits the website, how visitors navigate the website and which pages are viewed. This is common practice for websites, as it provides information that contributes to improving the user experience. The information we record via cookies includes, among other things, IP addresses, browser type and visited pages.

We also monitor the page on which visitors first enter the website and the page from which they leave. This information is collected anonymously and is not linked to any other personal data.

7) Disabling Cookies

You may choose to disable cookies. This can be done through your browser settings. Further information about these options can be found on the website of your browser provider.

8) Questions

If you would like to receive more information or have any questions about the privacy policy of Total Packaging B.V., and specifically www.totalpackaging.nl
, please contact us by email at info@totalpackaging.nl.